Privacy Policy



  • At STEMWARE STUDIO, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data, ensuring it remains confidential and handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP). You can find the full APP details at www.privacy.gov.au.  

  • What Personal Information:
    We CollectWe collect information necessary to provide you with our handcrafted crystal glassware and ensure a seamless experience. This may include:Your name, address, and contact detailsDate of birth (where required for age verification)Email addressPayment information (credit card details)Order history and preferences.
  • How We Use Your Information
    We use your personal information to:Process your orders and fulfill your requestsProvide customer support and respond to inquiriesInform you about new collections, promotions, and exclusive offers (with your consent)Analyze website usage and improve our servicesComply with legal obligations

  • Your Consent
    By placing an order or using our website (www.stemwarestudio.com), you consent to the collection and use of your personal information as described in this policy.

  • Sharing Your Information
    We will only share your information with:Trusted service providers who assist us in operating our business (e.g., shipping, payment processing)When required by law or to protect our rightsWe do not sell or trade your personal information with third parties for marketing purposes without your explicit consent.

  • Website & Cookies
    We use cookies to enhance your browsing experience and personalize our website. These cookies are automatically deleted when you close your browser. You can disable cookies in your browser settings, but this may affect your website experience.

  • Marketing & Communication
    With your consent, we may send you emails or messages about our latest collections and exclusive offers. You can unsubscribe at any time using the link provided in our communications.

  • Security & Data Protection
    We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. We regularly update our systems and train our staff to ensure compliance with privacy standards.  

  • Accessing & Updating
    You have the right to access and update your personal information. Please contact us if you need to make any changes or have questions about this policy.

  • Contact Us
    For any privacy-related inquiries, please contact us at Concierge@stemwarestudio.com