To ensure your STEMWARE STUDIO crystal glassware retains its unparalleled sparkle and minimalist design, we suggest hand-washing each piece with tender care. Use warm water and a gentle detergent, caressing the glass with a soft cloth. Rinse thoroughly and allow to air dry or gently polish with a lint-free cloth. Please avoid sudden temperature shifts to protect the delicate nature of our hand crafted designs.

To arrange a replacement, email us at customerservice@stemwarestudio.com.au within 7 days of receipt with the following: an overall photo of the broken glassware in its original packaging, a close-up showing the damage, and a clear image displaying both the break and any engraved initials. For safety reasons, please do not return the broken glassware. Once we review and approve your photographs, we’ll promptly contact you to organize a replacement and ensure your STEMWARE STUDIO experience remains exceptional.

STEMWARE STUDIO is pleased to partner with corporations seeking to create truly memorable gifting experiences. Our Australian designed and meticulously handcrafted crystalware, with its minimalist aesthetic and opulent touch, aligns seamlessly with brands that value quality and sophistication.  

Hospitality businesses are invited to connect with us via our contact form to discuss tailored solutions

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Due to the exclusive nature of our handcrafted crystal glassware, we maintain a no-cancellation and no-return policy. We strive to minimize lead times and ensure your personalized STEMWARE STUDIO pieces are crafted with precision and care, beginning within 24 hours of your order placement

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After washing and drying your glasses, we recommend using a Stemware Studio polishing cloth to get them shiny and crystal clear. Just remember to hold the bowl of the glass whilst cleaning or polishing, rather than the stem.

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Easy. Simply contact us at conceirge@stemwarestudio.com and we’ll put you in touch with your local Stemware Studio sales representative.

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You can get in touch with us at conceirge@stemwarestudio.com, and we’ll put you in contact with a Sales Representative in your area.

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We recommend storing your glasses upright in a secure space where they won’t be knocked over. Avoid stacking glasses to prevent chipping or breakage.


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Yes, we provide elegant gift packaging options for our glassware. Whether it's for a wedding, birthday, or corporate gift, we have packaging to suit your needs

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Absolutely! We offer discounts for bulk and corporate orders. Contact our sales team at conceirge@stemwarestudio.com for pricing and details.

Stemware Studio glassware is made from all-natural and environmentally friendly materials. There is no cadmium any of our glassware, so it's fully recyclable. All Stemware studio Packaging is 100% recyclable.

Absolutely! We offer discounts for bulk and corporate orders. Contact our sales team at conceirge@stemwarestudio.com for pricing and details.